Performance-oriented professional with a comprehensive track record of success developing organizational, operational and public affairs strategies in academic and corporate environments. Highly knowledgeable in science and business specialties. Led organization in designing, developing and executing long term excellence. A can do turnaround specialist, brings bottom line expertise as well as refreshing and energetic approach to corporate advancement across divisions. Respected leader with superb interpersonal skills and proven ability to flawlessly implement innovative strategies and manage multiple task effectively. Analytical thinker with the highest standards of professionalism and personal integrity. Unique in combing “The old and the new world” in digitization and mobile.

• Start-up
• Scale-up
• Transition Management, Projects and Programs on, C-level (>20 years)
• Stake Holder Management (>20 years)
• Delivery Management (>15 years)
• M&A, In- & Outsourcing & BPO (>15 years)
• Service Management (>10 years)
• ERP Implementation (>20 years)
• Process Creation and Implementation (>20 years)
• Need Analysis (>20 years)
• Innovation projects (>12 years)
• Mobile platform Strategy (>4 years)
• Customer Service Excellence (>10 years)
• Internet Services (>5 years)
• Data security (>5 years) • Hands-on Mobile & Back-end (>5 years)
• Mobile Platforms, Devices and Strategy (>5 years)
• ASP-cloud Computing (SaaS) (>15 years)
• DevOps (>8 years)
• Shrink Reduction/Loss Control & exit strategy (>15 years)
• Profit and Loss Management (>15 years)
• Team Building, Training and Supervision (>20 years)
• HR, recruitment (>20 years)
• Personal & Business Coaching (>9 years)
• Sectors: Finance, Public, Retail, Food, Manufacturing, Whole Sale, Consulting, ICT, Insurance Mortgages, and Pensions.
• Program-, Project- ,Change, Interim-, ICT-, HR- Management. Coaching, Business Development.
• Prince, MSP, Lean, Scrum, Agile, Change, VBS, PM-Bok, HR, DevOps, ao.
• MS, Apple OSx, iOS, Ruby on Rails, Apache, RapidWeaver, HTML, Scripting/Java, Unix, IBM, MS, MS-Office, Security, PSD/2 etc.

Some testemonials

RVO.nl
“Fred has a score of 9 out of 10 as “Starter International Business Advisor” at Periscoop Pensioenen”.

Ministries
“Fred has learned us how to make decisions and how to make progress. He is not afraid of quarrels in other to get things done.”

KLM Enigine
“While our project has been stopped by the FDA and no maintenance was allowed on our engines, Fred got our project back-on track so we could delivery. All in time and budget.”

Mphasis
“Fred did an excellent job in making us understand how the European Insurance market operates. He saved us from spending lots of money on developing a BPO foothold in this market. “

Ordina
“Fred is not afraid of anything. He steps in when things are really bad with projects and client relationships. He consolidates bleeders. Fred is very good in aligning business and ICT. Staff, even the ones he had to fire, is very fond of him.” Fred has an innovative idea’s on how consultancy organizations have to change towards the future.“

Stater
“Fred showed us how to realign our projects, create a working relationship with our venders and prepared our customers for the new ERP-systems.”

NNZ
“Within 5 month we had integrated our international branches and got them working on a new ERP-system.”

Direct Bank
“Fred is very customer focused. He brings a lot of knowledge and experience so we could improve our business and reduce cost in ICT and operational staff.”

AKZO Nobel ICT
“Outsourcing our SAP ICT to Origin went very smooth, also the international units. We had our concerns on the well being of or our staff but Fred integrated them within his business unit and made them a fan of the outsourcing and their new employer.”

ASR
“Fred is a very tough delivery manager. He changed a very poor product, bad delivery and negative attitude towards our supplier to a real business enhancement. Not by taking the expected way but changing people, way of working and contracts internally and externally.”

MyCardWallet
“Fred is customer focused. He promise only what can be done. You can always rely on open information, good of bad, and scenario’s to choose from. He brings all lot of knowledge, ICT, methodology but also on customer behaviour.”

Experience

Program/Interim/Transition Manager at ChangeVision - 2017 - Present
• Partner.

Start-up MyCardWallet - 2014 - Present
• Creating an alternative loyalty solution on mobile devices replace plastic and paper cards without the need for a company App. Supporting payments, ID’s, rewards and more in branches such as Construction, Retail, Sport, Health, Travel, Public, Insurance and Finance. Development of back & front-ends Ruby on Rails, batch, script, SQLite, OSx, iOS, Android. DevOps, data security, SAAS en Cloud. Development of Rapid Weaver based websites

Diepeveen Beheer /DPVCoaching - 2013 - Present
• Author Talentmanagement workbook
• Advisor Start-up International Business RVO.nl
• Volunteer CariereCoachCafe Amsterdam
• VU Alumni Coach
• Coach: certified personal, career and business coach

Diepeveen Beheer /Fan Base Builders - 2013 - Present
• Interim & Program Manager
• Software developer Ruby on Rails front-back-end mobile devices
• Digital Strategy and Transformation Consultant: C-level advises companies on their "how-to-go-to-mobile" strategy and transformation. Finding the balance "Responsive websites-Added-value apps-Wallet solutions", Cloud and back-end Big Data disclosure. Keywords: Customer Intimacy, 24-7 interaction, Digital company, Cost reduction, Marketing and Transformation.

Mphasis - 2012 - 2013
• VP Europe direct channel Insurance.

Ordina Solutions - 2011 - 2012
• Solution developer PPI and Run-off
• Business Developer PPI and Run-offs (c-level)

Ordina Finance Consulting - 2006 - 2011
• Sr. Manager/Partner
Managing Ordina Finance Consulting. Business- and management consultancy in Finance (Banking, Insurance, Mortgages, Pensions). Steering through the crises in Finance.
Staff 90 FTE's - P&L Services, Projects.
Special assignments: Nationale Nederlanden (ERP Asset Management), ASR (ERP Asset Management), Direct Bank (ERP Mortgages).

KWD Resultant Management - 2004 – 2006
• Sr. Program Manager.
Assignments: NNZ (ERP), RABO (trainer Program Management), Stater (ERP Mortgage and Procurement).

F Diepeveen Investments BV - 2001 - 2005
• Owner. Freelance Interim Manager/Consultant.
Staff 10 FTE's.


The Vision Web - 2000 - 2002
• Founding Partner.
Start-up innovation ASP software solutions. On-demand and pay-as-you go (currently cloud computing/software as a service), based on ERP/SAP FI/CO, MM. Telco, Retail and Food.

Atos/Origin - 1997 - 2000
• Sr. Manager BU Services & Delivery SAP International (c-level).
Operations, Staff/HR and Delivery SAP Service Line. - Staff 430 FTE's - P&L Managed Services, Projects, Professional services and Contracts, >euro 60 ml. turnover, 22% net margin - Liaison Origin Netherlands.
Special assignments: Contract Management, insourcing Akzo Nobel ICT, insourcing ICI ICT. SAP software factory India.

System Integration at BSO/SI - 1995 - 1997
• Sr. System Integrator
Assignments: Ministry of Economic Affairs (ERP), Ministry of Economic Affairs, Justice, Internal and Traffic (Financial Modelling), KLM Engine Maintenance (ERP), KLM (HR (ERP), ABN AMRO (Y2K and software factory India).

ABN AMRO Bank N.V. - 1990 - 1995
• Head of department Service Management, Testing and Contingency.
Operations, Staff/HR and Delivery Services. - Staff 65 FTE's - P&L Services, Projects.

ABN AMRO Bank N.V. - 1988 - 1990
• Project Manager
Assignments: Rollout Branch automation, Branch integration (merger), Testing and Service Management

ABN AMRO Bank N.V. - 1984 - 1988
• System Programmer

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